General Terms and Conditions
https://plazatorossevilla.com/ (hereinafter, the Website) is a website owned by Toroshopping, S.L., hereinafter THE OWNER, with CIF/NIF no.: B92950146 and registered office at: Centro Melior Vasari. Urbanización La Alzambra, 3, Local 1, P.C. 29660 – Marbella (Málaga).
Access, reproduction, and use of the Website’s services require prior acceptance of the Terms of Use in force at all times; THE OWNER reserves the right to modify these Terms when deemed appropriate, by publishing the new text on the Website. It is the user’s responsibility to be aware of the Terms of Use before accessing the Website’s products and services; if you do not agree with
them, please refrain from using it.
OWNERSHIP
The Website is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the Website’s HTML codes, etc.), the Intellectual Property of which belongs to THE OWNER, except for those materials obtained under license from third parties.
THE OWNER and its licensors retain at all times the Intellectual Property over the Website and over the various elements that comprise it, individually considered, in all copies made (regardless of the medium to which they are incorporated), granting only the rights of use described below. Any right not expressly granted is understood to be reserved.
In addition to the above, THE OWNER is responsible for the selection, design of the structure, and arrangement of the Website’s content, as well as being the one who has taken the initiative and assumed the risk of making substantial investments aimed at obtaining, digitizing, and presenting it, thus being entitled to the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant over the website, considered as a database.
THE OWNER is also the sole owner of the design and graphic image of the Website, reserving the pertinent legal actions that may correspond against persons who make imitations or unfair uses thereof.
WEB CONTENT AND DOWNLOADS. PERMITTED AND PROHIBITED USES.
The following is permitted:
• Browsing the Website, i.e., accessing and viewing it on a device, with any temporary or incidental reproduction authorized, provided that it is not voluntary and forms an integral and essential part of the technological transmission process. Browsing certain sections of the Website requires prior registration.
• Benefiting (after registration) from the services and advantages provided by THE OWNER through the Website to its users, under the conditions expressly indicated in the different sections.
The following is strictly prohibited:
• Any operations regarding the Website, its content, downloaded products, and copies thereof that are contrary to the Law, good customs, and good faith.
• Any use outside the personal and private sphere, especially those with commercial or professional purposes, including sending advertising or messages and collecting and processing third-party data.
• Any type of extraction, public communication, and/or transmission, in whole or in part, by any means, outside the private sphere of permitted use and, especially, its incorporation into any other work, including web pages, collections, or databases. The publication in media of downloadable materials from the Press Room section is exempt from this prohibition.
• The removal, concealment, or misrepresentation of notices and warnings about the Intellectual or Industrial Property of the Website or any of the products provided through it.
• Operations and activities expressly prohibited in any other sections of these General Terms and Conditions and, in general, any that may harm the normal functioning of the Website, other users, or any third party.
LINKS TO THE WEBSITE
• The establishment of links and hyperlinks to the Website from other pages or websites is authorized, provided that they are not made in a way that harms the public and brand image of THE OWNER, the Website, or any of the persons and products referred to therein. In establishing links to the Website, the use of techniques that imply confusion about the identity and ownership of the content, such as framing or others, is expressly prohibited.
• The establishment of links from pages or websites whose content promotes or advocates, directly or indirectly, any type of violence, discrimination, pornography, or illegal activity is prohibited. Likewise, the establishment of links for commercial purposes is expressly prohibited.
In the creation of links, the use of elements extracted from the Website is expressly prohibited without the prior and express consent of THE OWNER. In no case shall links to the Website from third-party pages or websites imply a relationship between THE OWNER and their owners, nor shall it imply any endorsement, sponsorship, or recommendation by THE OWNER regarding them, for which reason THE OWNER shall not be responsible in any way for their content and legality.
USER CONTENT AND BEHAVIOR
As a client or user of the Website, you agree to make appropriate use of the content and services offered through it and not to use them for:
• Engaging in illicit, illegal, or activities contrary to good faith and public order.
• Disseminating content or propaganda of a racist, xenophobic, pornographic nature, that advocates terrorism, or that violates human rights.
• Causing damage to the physical and logical systems of THE OWNER, its suppliers, or third parties, introducing or spreading computer viruses or any other physical or logical systems on the network that are likely to cause the aforementioned damage.
• Disseminating content that violates the image and reputation of THE OWNER or third parties.
• Violating Intellectual, Industrial, image, honor, or other rights belonging to THE OWNER or third parties.
THE OWNER shall have full discretion as to whether collaborations and messages are finally published on the Website or not, being empowered to remove them when deemed appropriate.
The infringement of any of the rules contained in these Terms of Use and, especially, of the provisions of this clause, will entitle THE OWNER to immediately unsubscribe you as a user or subscriber of the Website.
TICKET SALES
TICKET PRICES AND AVAILABILITY.
Ticket prices vary according to the type of show (novillada, rejones, or bullfight) and the location of the seats (sun, shade, sun and shade, and row).
For the management of these tickets, an extra cost of 10% is added to the official web box office price, which is included in the ticket price, VAT included.
Ticket sales are final and do not allow cancellations by the User for any reason.
Ticket prices and availability are valid and guaranteed until tickets are sold out. Typographical errors or any price changes made by the bullfighting event organizing company and arena manager (hereinafter “the Organizer”) are excluded. In the latter case, the User must address any claim to the Organizer.
Reservations will be processed in order of receipt. We will always try to assign consecutive seats and will contact the client to inform them of any issues (which may arise if a large number of tickets are sold) and will then offer alternative tickets (e.g., for another area, or in two rows, etc.). However, we cannot guarantee the User the availability of consecutive seats, especially when purchasing more than 4 seats. When re-assignment is not possible, the tickets will be considered firmly acquired by the User.
In the event that the User has purchased a ticket and the seats have sold out, the amount paid will be refunded to the User within five (5) days from the day such circumstance is communicated. The User expressly acknowledges that they will not be entitled to any additional refund by way of compensation or similar.
We do not offer or manage reservations with special discounts, such as for groups, retirees, young people, or people with disabilities, the price being unique for adults.
TICKET ISSUANCE.
The User purchases the ticket from the Organizer, which will be sent by email in PDF format a few days before the event date, along with our receipt or invoice that includes our management fees.
PURCHASE METHODS
The User can pay by Visa or Mastercard with our 100% secure platform via Stripe. The system will ask the User for the card number, expiration date, and CCV (3 digits on the back of the card). Your bank may also send you a special code to confirm the online purchase.
In no case will we store your bank details, as these are managed by the contracted secure payment platforms. It is the User’s responsibility to carefully read the terms of use and privacy policy of these payment gateways before making the payment.
REFUNDS.
Refunds for purchased tickets are not permitted. The inability to attend a performance or any error made by the User when making the purchase will not be valid reasons for a refund of the amount paid.
As an official point of sale, the tickets offered for sale are issued directly by the company managing the Plaza de Toros de Sevilla (i.e., by the Organizer). The User receives the official ticket from the company by email in PDF format.
Regarding changes that occur after the purchase of tickets, such as (by way of example only): change of date, time, lineup, substitutions, cancellations, and/or any other event. The User expressly acknowledges that any claim must be made directly to the Organizer.
Any refund will be subject to the Organizer’s conditions and the provisions of current legislation, and in any case, will be conditional on having the official, complete, intact, and untampered or undamaged ticket.
The refund of the ticket amount in case of suspension, postponement, or modification will begin and end as indicated by the Organizer at the official box office of the organizing company and in accordance with the conditions indicated on the back of each official ticket.
If the show is suspended once it has started, due to causes not attributable to the Organizer or due to bad weather, once the first bull has entered the ring, the User will not be entitled to any refund.
Only when the Organizer gives an express order for the refund of tickets will the ticket amount be refunded (but not the management fees of the ticketing platform and our company). Such cancellations usually occur in cases such as cancellations and date changes.
MINORS OR PERSONS WITH DISABILITIES
We do not issue tickets for groups such as minors or people with disabilities, retirees, or youth card holders. For these, you must go directly to the Box Office of the Plaza de Toros de Sevilla
of the Organizer.
RIGHT OF ADMISSION
The Organizer reserves the right of admission and may search attendees at the entrance to the bullring. Entry with any object that could be considered dangerous is not permitted. Entry with food and drink is also usually not allowed.
It is at the discretion of the Organization to allow entry to the bullfight once it has begun, as well as to allow entry and exit from the venue during the event.
Any claim regarding the performance, suspension, modification, or cancellation of the show must be addressed to the Organizer, and the User must retain the ticket for presentation.
Any claim made by the User will be made directly with the Organizer. The User is reminded that responsibility for the event will rest exclusively with the Organizer.
APPLICABLE LAW AND JURISDICTION.
These Purchase Conditions are governed by Spanish law. For the resolution of conflicts, and waiving any other jurisdiction, the parties submit to the courts and tribunals of the User’s domicile as provided in current legislation. When Users are domiciled outside Spanish territory, the provisions of the applicable legal regulations regarding competent jurisdiction shall apply, with the parties submitting, in default thereof, to the courts and tribunals of Madrid capital.
DATA PROTECTION
The information or personal data you provide us will be processed in accordance with the provisions of the Privacy Policy. By using this website, you consent to the processing of such information and data and declare that all information or data you provide us is truthful and corresponds to reality.
MODIFICATIONS
THE OWNER reserves the right to make, without prior notice, any modifications deemed appropriate to the Website, being able to change, delete, or add both the content and services provided through it, as well as the way in which they are presented or located.
Although THE OWNER will make its best efforts to keep the information contained on the Website updated and free of errors, it offers no guarantee regarding its accuracy and timeliness. Nor is the achievement of any specific result or purpose guaranteed, so access to and use of the Website is the sole responsibility of users and clients.
LEGAL ACTIONS
THE OWNER will pursue the breach of these Terms of Use, as well as any improper use of the Website or its content, infringements of the rights corresponding to it or its licensors, especially those of Intellectual and Industrial Property, exercising all civil and criminal actions that may correspond to it by Law.
OUT-OF-COURT DISPUTE RESOLUTION
Likewise, in the terms set out in Article 14 of EU Regulation 524/2013, on consumer dispute resolution, a direct link to the online dispute resolution platform is provided:
https://ec.europa.eu/consumers/odr/main/index.cfm
APPLICABLE LAW AND JURISDICTION
For any controversy or conflict that may arise from these terms or conditions, Spanish Law shall apply. The resolution of judicial conflicts shall be subject to the jurisdiction of the Courts and Tribunals of the user’s or client’s domicile as provided by law.
CUSTOMER SERVICE
You can contact us via the website chat, or via the following email address: info@plazatorossevilla.com
We will respond to your inquiries as soon as possible.
